Staff was amazing and very professional. Highly recommend

Amazing as always

Gentleman that helped me was very nice and helpful.

It took a couple of months to get an appointment from the first time I called. I was notified of a cancelation was able to schedule my pups spay quickly. Checking in took a little over an hour. The staff was super friendly and treated my puppy so kindly. The office was clean. There were no issues with the procedure, and they explained pre and post-op instructions very clearly and answered all my questions. We would definitely go there again for any other needs, and we highly recommend Mercy Crusade.

Best service ever

Excellent response when had a concern

Mercy s staff is always so pleasant, and everyone was patient knowing that it is not an effortless process to get everyone checked in and processed. Mercy s Crusade always puts the well-being of our beloved animals first.

Your staff was very friendly and caring towards my two dogs. My dogs were not afraid of being around them.

So hard to schedule appts.....its a back and forth process

Please allow multiple owners for pet, makes checking in or payments very very difficult!

I am so grateful for the work you do. I drove over an hour for your services, and it was worth every moment of waiting in my car all day. Thank you, Mercy Crusade.

To schedule a spay appointment was very difficult only because I was always told to call back and after 6 months finally got my baby in. Also after the spay, the following day, I left a voicemail regarding medications and no one returned my call.

Please consider more training with the receptionist that handles the morning check-ins for dogs preparing to undergo surgery. She was rude about me not hearing my name called, but she saw me pacing in front of the office numerous times. If someone fills out a form, but doesn t respond when their pet s name is called, maybe spend 2 seconds to go outside and try again. My dog was in distress and I didn t want to rile up the other dogs that were in the office. It takes 2 seconds to take the extra step to ensure all guests are taken care of.

From scheduling the initial appt to checking out at the end of the day, everything was was so easy and atress free. Staff was polite and helpful and nurse giving after care instructions was very informative and patient to the questions I had. I left feeling very confident in helping my little one to recover. GREAT JOB!!

The phone communication was very confusing. I expected to come in and get my dog spayed and she had not had anything to eat since the day before it turned out. It was just to discuss payment options in the future. It would be nice to be very clear on why there is an appointment, I told her on the phone. I was very willing to pay whatever was necessary, so I was confused when the dog did not get spayed that day I had taken six days off in preparation for the day. so next time please used close loop communication so that everyone understands what is Planned and expected for the day. thank you

The staff are great. I have been coming here for years and will continue to do so.

We love this place. And we love our vet. Everyone always very friendly and helpful. We did wait awhile but worth it.

Everyone in the office is amazing especially the Vet!

We got there early .. Staff was wonderful..very organized.. Dr. was great !!

Wonderful facility and people. Great care for our little dachshund.

Easy to schedule appointment. Waiting time was not long but we arrived early enough that there were only 5 or 6 fur babies ahead of us. Seems to be run well with plenty of helpful employees. We were very satisfied!

Mercy Crusade s Spray and Neuter made the process super easy and was very sweet to my pet. I do wish that when he peed on himself cause he got scared that there was some assistance on cleaning him before I picked him up because it wasn t fair for him to sit in his own pee for however long, but I also understand that s not their responsibility.

I had to wait a little longer due to the dr delayed in surgery but still was acceptable. Appt was relatively fast and efficient. Thank you!

It was great service and Friendly

The drop off and pick up process was much longer than I anticipated. The front desk lady was doing it all on her own. Everything.