92.36% Ratings based on 1812 Reviews and Surveys on Yelp on Google Maps
Office Information
Office Hours
Opening Hours | Closing Hours | |
Monday | 9:00 AM | 5:00 PM |
Tuesday | 9:00 AM | 5:00 PM |
Wednesday | 9:00 AM | 5:00 PM |
Thursday | 9:00 AM | 5:00 PM |
Friday | 9:00 AM | 5:00 PM |
Review( 1806 ) : 76 / 1812
July 20, 2024
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My first visit with an appointment everybody was super nice. Five stars.
Review( 1805 ) : 77 / 1812
July 20, 2024
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Nice people excellent service.
Review( 1804 ) : 78 / 1812
July 19, 2024
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We had a great experience, the staff was friendly and courteous. The health of our pet was there main concern, we truly appreciate Mercy Crusade. Thank you
Review( 1803 ) : 79 / 1812
July 19, 2024
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Wonderfully organized, well run office. Everyone was so friendly, happy and caring. Terrific experience for my pups and me. Nice to meet you Dr. Wray!! Thank you for your patience and being so thorough in answering all of my questions. Very comforting visit.
Review( 1802 ) : 80 / 1812
July 18, 2024
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The addition of Dr Wray is great. But your wait times for an appointment are why I don’t take my dogs here more often. Your 50.00 office fee is high.
Review( 1801 ) : 81 / 1812
July 17, 2024
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Keep rocking
Review( 1800 ) : 82 / 1812
July 17, 2024
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Mavis the “Mainecoon mix” I’ve always wanted a Mainecoon was hungry that evening. She ate a whole can of cat food. Usually, she eats and runs and the food spoils. I don’t think she’ll gain weight but we shall see. She more loving but she wants out SO bad. 6 days and counting.
Review( 1797 ) : 83 / 1812
July 13, 2024
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Staff was amazing and very professional. Highly recommend
Review( 1796 ) : 84 / 1812
July 11, 2024
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Amazing as always
Review( 1795 ) : 85 / 1812
July 10, 2024
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Gentleman that helped me was very nice and helpful.
Review( 1793 ) : 86 / 1812
July 06, 2024
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It took a couple of months to get an appointment from the first time I called. I was notified of a cancelation was able to schedule my pups spay quickly. Checking in took a little over an hour. The staff was super friendly and treated my puppy so kindly. The office was clean. There were no issues with the procedure, and they explained pre and post-op instructions very clearly and answered all my questions. We would definitely go there again for any other needs, and we highly recommend Mercy Crusade.
Review( 1792 ) : 87 / 1812
July 04, 2024
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Best service ever
Review( 1791 ) : 88 / 1812
July 03, 2024
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Excellent response when had a concern
Review( 1790 ) : 89 / 1812
July 03, 2024
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Mercy s staff is always so pleasant, and everyone was patient knowing that it is not an effortless process to get everyone checked in and processed. Mercy s Crusade always puts the well-being of our beloved animals first.
Review( 1788 ) : 90 / 1812
June 29, 2024
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Your staff was very friendly and caring towards my two dogs. My dogs were not afraid of being around them.
Review( 1787 ) : 91 / 1812
June 29, 2024
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So hard to schedule appts.....its a back and forth process
Review( 1786 ) : 92 / 1812
June 27, 2024
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Please allow multiple owners for pet, makes checking in or payments very very difficult!
Review( 1785 ) : 93 / 1812
June 26, 2024
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I am so grateful for the work you do. I drove over an hour for your services, and it was worth every moment of waiting in my car all day. Thank you, Mercy Crusade.
Review( 1783 ) : 94 / 1812
June 25, 2024
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To schedule a spay appointment was very difficult only because I was always told to call back and after 6 months finally got my baby in. Also after the spay, the following day, I left a voicemail regarding medications and no one returned my call.
Review( 1782 ) : 95 / 1812
June 24, 2024
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Please consider more training with the receptionist that handles the morning check-ins for dogs preparing to undergo surgery. She was rude about me not hearing my name called, but she saw me pacing in front of the office numerous times. If someone fills out a form, but doesn t respond when their pet s name is called, maybe spend 2 seconds to go outside and try again. My dog was in distress and I didn t want to rile up the other dogs that were in the office. It takes 2 seconds to take the extra step to ensure all guests are taken care of.
Review( 1781 ) : 96 / 1812
June 23, 2024
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From scheduling the initial appt to checking out at the end of the day, everything was was so easy and atress free. Staff was polite and helpful and nurse giving after care instructions was very informative and patient to the questions I had. I left feeling very confident in helping my little one to recover. GREAT JOB!!
Review( 1779 ) : 97 / 1812
June 15, 2024
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The phone communication was very confusing. I expected to come in and get my dog spayed and she had not had anything to eat since the day before it turned out. It was just to discuss payment options in the future. It would be nice to be very clear on why there is an appointment, I told her on the phone. I was very willing to pay whatever was necessary, so I was confused when the dog did not get spayed that day I had taken six days off in preparation for the day. so next time please used close loop communication so that everyone understands what is Planned and expected for the day. thank you
Review( 1778 ) : 98 / 1812
June 15, 2024
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The staff are great. I have been coming here for years and will continue to do so.
Review( 1777 ) : 99 / 1812
June 15, 2024
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We love this place. And we love our vet. Everyone always very friendly and helpful. We did wait awhile but worth it.
Review( 1776 ) : 100 / 1812
June 14, 2024
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Everyone in the office is amazing especially the Vet!