Reservations system needs improvement. Calling, leaving messages, having to call back. Too much back and forth. It also took 2 months to get an appt. I know based on your price point you are very busy but a better reservation system is needed.

Scheduling was difficult but so thankful to get in. Very professional and knowledgeable staff.

Clinic manager and staff were amazing. Friendly, helpful, and looked after the customer and my dog Bernadoodle Louie. I bragged about you guys to my wife when I got home. Thank you!

Everything went well and my questions were answered.

It was perfect service all around although the wait times are while but that because a lot of people come here but if there was a little less wait time then it’s okay but over all 4.7 starts general rating it was perfect for me

Dr Susan and everyone for that matter is amazing. It s always wonderful getting to ask questions and get straight to the point and honest answers and suggestions.

I appreciated the drs honesty and directness. She didn’t try and sell me on unnecessary services.

Everyone at Mercy are loving people

Dr. Wray, her assistant, the office manager and the front staff were all so wonderful!

The experience was perfect.

Wait times are always due to how many people are being serviced on a given day, and we understand you all are always incredibly busy--and do amazing work. Things ran very efficiently for how busy it was. Great work! Thank you for everything!

Thank you!

I enjoyed visiting and services at Mercy Crusade I wish it was as easy making an appointment because I do work nights and i ve called multiple times until I went in person besides that everything is great there! I would recommend and refer others here

The best Veterinary blessings

Mercy Crusades have always cared about their patients and their patients owners.

Love the staff @ Mercy, very caring & pleasant despite volume of pets. We appreciate YOU

I was so impressed with how organized the process was and with how clean the facility is. I was nervous to leave my fur baby and felt so much better once I saw how great the staff are and how well he was taken care of. Thank you!

I absolutely loved how coordinated, and organized you guys are and how everything ran like clockwork. It was the smoothest visit I have ever had at a new vet. Your staff is personable and easy to understand. At no point did I feel like a “NEXT”, I knew everyone was genuinely good folk. I had a lovely time in Oxnard. The beach was nice place to paint while I waited for my doggy do. Thank you very much, I will not hesitate recommending you all. Sincerely Ally

Mercy did a great job with my Frida! Thank you

I had called to schedule my cat an appointment for her to be spayed in December. When I arrived to my appointment I was told I didn’t have one. I had to wait to see if there were any cancellations or no shows in order to have her spayed that day. Fortunately the manager gave us the OK and squeezed us in. Very appreciative for her and the staff. The pick up was a bit hectic but the staff was very nice and trying their best to keep everyone happy. My cat is doing great and I’m very happy of the outcome.

Dr Wray was wonderful and very friendly

Every member of your staff was caring and professional including the person who checked us in at the door, the vet tech, the vet, the pharmacist and the person who processed the payment. I m grateful to everyone at Mercy for their kindness and caring. Thank you

Everyone was great. Thank you for all that you do!

Amazing service. Everyone is beyond nice, professional and treats our pets like gold. Prices are also amazing. The Veterinarian who did Tica s surgery did a great job. Thank you so much.

Every person was pleasant and informative. They were very compassionate towards my pet. I’d refer my friends, with confidence, Mercy Crusade Spay and Neuter. Thank you.